Shipping policy

Shipping Policy

Order Processing

We know your furry friends are excited! Orders are typically processed and pushed to our logistics partners within 1–2 business days.

Shipping Rates & Delivery Estimates

We ship to pet lovers worldwide. Estimated delivery times are as follows:

• Standard Shipping ($9.9): 7–12 business days.

• FREE Shipping: On all orders over $100+.

• Priority Insured Shipping: Available at checkout for extra peace of mind.

Note: Delivery times may be slightly longer during peak holiday seasons or due to customs delays.

Tracking Your Order

As soon as your package hits the road, we’ll email you a tracking number. You can follow your pet's goodies every step of the way.

Customs & Import Taxes

Please note that international orders may incur import duties or customs fees. These charges are determined by your local customs office and are the responsibility of the customer.

Wrong Address Disclaimer

It is the buyer's responsibility to ensure that the shipping address is entered correctly. If the package is returned due to an incorrect address, we may require an additional shipping fee to resend it.